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Urgent! Customer Coordinator Job Opening In Christchurch – Now Hiring Switched On Group

Customer Coordinator



Job description

OverviewBring your administration skills and passion for customer service and join us in delivering world-class residential maintenance services.
This is a 6-month fixed term contract, offering the opportunity to contribute to a high-performing team in a fast-paced environment.As our new Customer Coordinator, you'll be responsible for managing customer requests from the moment a work order is raised, through to dispatching the appropriate trades, invoicing, and closing the job—ensuring customer satisfaction every step of the way.This is a fast-paced and dynamic environment that requires someone who can manage change, juggle competing priorities, and keep the Switched On vision front and center.ResponsibilitiesDispatching trades within allocated timeframesInvoicing completed workMaintaining accurate recordsEnsuring customer satisfaction through effective communication and service deliveryProactively managing customer complaintsRequirements3+ years' experience in an office administration roleBuilding industry knowledge (preferred but not essential)Strong communication skills across a range of stakeholdersProven ability to problem-solve and use initiative while working within prescribed processesAbility to prioritise and manage a busy workloadHigh attention to detailBenefitsEmployee recognition programA focused and supportive team environmentA company that truly values life outside of workProfessional and personal growth opportunitiesThe CompanySwitched On Group exists to enhance environments for whanau, businesses and communities across Aotearoa.
Our whanau and iwi-owned construction group is leading the way in kaimahi and customer care.
As an Amotai Registered business, people and wellbeing are at the centre of how we operate.As part of the wider group, Switched On Housing works to ensure that whanau living in Kainga Ora properties have safe, warm, dry and comfortable living environments.
As one of the key Maintenance Partners on the Te Mahi Ngatahi contract, we support families and hapori-communities from Tairawhiti-Gisborne in the north to Waitaha-Canterbury in the south through property maintenance.How to applyIf this role sounds like you click the APPLY button now.
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    Unlock Your Customer Coordinator Potential: Insight & Career Growth Guide


  • Real-time Customer Coordinator Jobs Trends in Christchurch, New Zealand (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Coordinator in Christchurch, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 4219 jobs in New Zealand and 256 jobs in Christchurch. This comprehensive analysis highlights market share and opportunities for professionals in Customer Coordinator roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Customer Coordinator Job?

    Great news! is currently hiring and seeking a Customer Coordinator to join their team. Feel free to download the job details.

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  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Switched On Group adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying New Zealand laws and regulations
  • What Is the Average Salary Range for Customer Coordinator Positions?

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  • Interview Tips for Customer Coordinator Job Success
    Switched On Group interview tips for Customer Coordinator

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Switched On Group's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
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    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
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    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Customer Coordinator interview at Switched On Group, research the company, understand the job requirements, and practice common interview questions.

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