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Customer Coordinator Job Opening In Christchurch – Now Hiring Ka Te Rama Switched On Group


Job description

Overview
Bring your administration skills and passion for customer service and join us in delivering world-class residential maintenance services.
This is a 6-month fixed term contract, offering the opportunity to contribute to a high-performing team in a fast-paced environment.
Role
As our new Customer Coordinator, you'll be responsible for managing customer requests from the moment a work order is raised, through to dispatching the appropriate trades, invoicing, and closing the job—ensuring customer satisfaction every step of the way.
Responsibilities
Dispatching trades within allocated timeframes
Invoicing completed work
Maintaining accurate records
Ensuring customer satisfaction through effective communication and service delivery
Proactively managing customer complaints
Requirements
3+ years' experience in an office administration role
Building industry knowledge (preferred but not essential)
Strong communication skills across a range of stakeholders
Proven ability to problem-solve and use initiative while working within prescribed processes
Ability to prioritise and manage a busy workload
High attention to detail
Benefits
Employee recognition program
A focused and supportive team environment
A company that truly values life outside of work
Professional and personal growth opportunities
The Company
Switched On Group exists to enhance environments for whanau, businesses and communities across Aotearoa.
Our whanau and iwi-owned construction group is leading the way in kaimahi and customer care.
As an Amotai Registered business, people and wellbeing are at the centre of how we operate.
As part of the wider group, Switched On Housing works to ensure that whanau living in Kainga Ora properties have safe, warm, dry and comfortable living environments.
As one of the key Maintenance Partners on the Te Mahi Ngatahi contract, we support families and hapori-communities from Tairawhiti-Gisborne in the north to Waitaha-Canterbury in the south through property maintenance.
How To Apply
If this role sounds like you click the APPLY button now.
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Unlock Your Customer Coordinator Potential: Insight & Career Growth Guide


Real-time Customer Coordinator Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Coordinator in Christchurch, New Zealand, highlighting market share and opportunities for professionals in Customer Coordinator roles.

4219 Jobs in New Zealand
4219
256 Jobs in Christchurch
256
Download Customer Coordinator Jobs Trends in Christchurch and New Zealand

Are You Looking for Customer Coordinator Job?

Great news! is currently hiring and seeking a Customer Coordinator to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Ka Te Rama Switched On Group adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying New Zealand laws and regulations

What Is the Average Salary Range for Customer Coordinator Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Christchurch. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Coordinator?

Key qualifications for Customer Coordinator typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Coordinator?

To improve your chances of getting hired for Customer Coordinator, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Coordinator Job Success

Ka Te Rama Switched On Group interview tips for Customer Coordinator

Here are some tips to help you prepare for and ace your Customer Coordinator job interview:

Before the Interview:

Research: Learn about the Ka Te Rama Switched On Group's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Coordinator interview at Ka Te Rama Switched On Group, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Ka Te Rama Switched On Group's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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