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Urgent! Customer Coordinator Job Opening In Christchurch – Now Hiring Ka Te Rama Switched On Group
Overview
Bring your administration skills and passion for customer service and join us in delivering world-class residential maintenance services.
This is a 6-month fixed term contract, offering the opportunity to contribute to a high-performing team in a fast-paced environment.
Role
As our new Customer Coordinator, you'll be responsible for managing customer requests from the moment a work order is raised, through to dispatching the appropriate trades, invoicing, and closing the job—ensuring customer satisfaction every step of the way.
Responsibilities
Dispatching trades within allocated timeframes
Invoicing completed work
Maintaining accurate records
Ensuring customer satisfaction through effective communication and service delivery
Proactively managing customer complaints
Requirements
3+ years' experience in an office administration role
Building industry knowledge (preferred but not essential)
Strong communication skills across a range of stakeholders
Proven ability to problem-solve and use initiative while working within prescribed processes
Ability to prioritise and manage a busy workload
High attention to detail
Benefits
Employee recognition program
A focused and supportive team environment
A company that truly values life outside of work
Professional and personal growth opportunities
The Company
Switched On Group exists to enhance environments for whanau, businesses and communities across Aotearoa.
Our whanau and iwi-owned construction group is leading the way in kaimahi and customer care.
As an Amotai Registered business, people and wellbeing are at the centre of how we operate.
As part of the wider group, Switched On Housing works to ensure that whanau living in Kainga Ora properties have safe, warm, dry and comfortable living environments.
As one of the key Maintenance Partners on the Te Mahi Ngatahi contract, we support families and hapori-communities from Tairawhiti-Gisborne in the north to Waitaha-Canterbury in the south through property maintenance.
How To Apply
If this role sounds like you click the APPLY button now.
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Unlock Your Customer Coordinator Potential: Insight & Career Growth Guide
Real-time Customer Coordinator Jobs Trends in Christchurch, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Coordinator in Christchurch, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 4221 jobs in New Zealand and 256 jobs in Christchurch. This comprehensive analysis highlights market share and opportunities for professionals in Customer Coordinator roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Ka Te Rama Switched On Group is currently hiring and seeking a Customer Coordinator to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Coordinator Jobs Christchurch.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Ka Te Rama Switched On Group adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Coordinator Jobs New Zealand varies, but the pay scale is rated "Standard" in Christchurch. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Coordinator typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Coordinator interview at Ka Te Rama Switched On Group, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Ka Te Rama Switched On Group's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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