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Customer Care Coordinator- Rangiora Job Opening In Canterbury – Now Hiring Wsa – Wonderful Sound For All


Job description

WSAudiology is a global leader in the hearing aid industry.
Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.
Overview
Part of the WSAudiology group, bloom hearing specialists operates a global network of hearing stores equipped with the latest technology and, most importantly, the best people.
We have a track record of offering and actively supporting progressive career pathways for our employees to grow and develop in the pathway of their choice.
Location: 4 days a week Rangiora, 1 day a week Fendalton (Friday) – Hours: Monday to Friday, 8.30am to 5pm
The role
Engaging with customers through phone, email, and in-person interactions, answering inquiries and providing tailored product information.
Scheduling appointments for hearing assessments and consultations with our expert audiologists.
Guiding customers through our innovative range of hearing devices and accessories.
Resolving concerns efficiently to ensure every interaction leaves a positive and lasting impression.
Contributing to local marketing efforts to promote our clinics and its services.
Collaborate and attend marketing programs in and around the region.
Performing minor hearing aid repairs (training provided).
What We Are Looking For
2+ years of experience in delivering customer service in retail or allied health environments.
Good computer literacy and the ability to navigate various software programs (CRM, appointment management, etc.).
Attention to detail with a solid administrative background and a collaborative spirit.
A positive, team-oriented attitude with the ability to work independently when needed.
Marketing and Sales experience
Applicants must be Australian or New Zealand citizens, permanent residents, or hold valid working rights in New Zealand to be considered for this role.
Benefits
A competitive remuneration package
Ongoing training and continuing professional development to support your career growth and opportunities.
Clinic incentives available throughout the year
Hearing Aid Benefits available to Employees, Family and Friends
You will be joining a business with an industry high NPS score; our customer-centric care is at the forefront of everything we do.
Sounds wonderful?
We can't wait to hear from you.
WS Audiology is an equal-opportunity employer committed to creating an inclusive employee experience.
Regardless of race, colour, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.
Candidates will be required to undergo a police check as a condition of employment.
This check will be conducted in accordance with applicable laws and regulations and will be used to assess the candidate's suitability for the position.
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Required Skill Profession

Other General


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Unlock Your Customer Care Potential: Insight & Career Growth Guide


Real-time Customer Care Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Care in Canterbury, New Zealand, highlighting market share and opportunities for professionals in Customer Care roles.

3090 Jobs in New Zealand
3090
33 Jobs in Canterbury
33
Download Customer Care Jobs Trends in Canterbury and New Zealand

Are You Looking for Customer Care Coordinator Rangiora Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Wsa – Wonderful Sound For All adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying New Zealand laws and regulations

What Is the Average Salary Range for Customer Care Coordinator Rangiora Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Canterbury. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Care Coordinator Rangiora?

Key qualifications for Customer Care Coordinator Rangiora typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Customer Care Coordinator Rangiora Job Success

Wsa – Wonderful Sound For All interview tips for Customer Care Coordinator  Rangiora

Here are some tips to help you prepare for and ace your Customer Care Coordinator Rangiora job interview:

Before the Interview:

Research: Learn about the Wsa – Wonderful Sound For All's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

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Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Be Yourself: Let your personality shine through while maintaining professionalism.

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Care Coordinator Rangiora interview at Wsa – Wonderful Sound For All, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Wsa – Wonderful Sound For All's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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