Urgent! Customer Care Coordinator - Permanent Job Opening In Auckland – Now Hiring Molemap Nz Ltd.
About the CompanyAt MoleMap our purpose is simple.
We give people their best chance against skin cancer so that maybe one day we can live in a world where skin cancer no longer takes lives.Our team of Melanographers and the Dermatologists we work with have been detecting and diagnosing melanoma for over two decades, and our new full treatment clinics mean we are a premium skin health care provider across Australasia.Only MoleMap's proven system combines head-to-toe skin mapping by trained Melanographers with expert diagnosis of any suspicious moles by specialist Dermatologists, and accurate and timely clinical treatment by specialist GP's.That's what makes us unique and what makes our skin cancer detection & treatment service so effective.About the RoleThis is a permanent fulltime opportunity, 40 hours per week.
In this role you will be doing a mix of taking inbound calls from patients, outbound calling to arrange follow up appointments and assisting our existing Customer Care Administration Team with additional customer service tasks.This is a very exciting opportunity to join MoleMap as we continue to growand implement innovative solutions to provide an exceptional customer experience.
You will be part of a close knit teamwho will support you every step of the way.This is a permanent fulltime opportunity located in our Greenlane, Auckland offices.
In thisposition you will be rostered to work between the hours of 8:00am - 7:30pm, Monday to Friday.About the TeamWhen our customers book with us, it is the Customer Care Team that makes sure they have all of the important information about what to expect.
Once they have had their MoleMap, it is the Customer Care Team that co-ordinates between the customer, the Melanographer and the Dermatologist.
When there is a diagnosis, it's the customer care team that makes sure their report gets to them quickly, is accurate and informative about the appropriate next steps they need to take.About YouOur ideal candidate will have:Passionate about people and creating positive customer experiencesBuilds genuine connections and rapport with easeNaturally warm, engaging, and approachable in all interactionsDemonstrates a strong commitment to delivering exceptional serviceUnderstands customer needs and tailors support to meet themConfident communicator with excellent interpersonal skillsBrings enthusiasm and energy to every customer interactionShows strong commercial awareness and a results-focused mindsetIdentifies opportunities to add value and drive sales outcomesReliable team player who contributes to a positive workplace cultureWhy MoleMap?
We love our people and we want them to love us, which is why we provide many benefits like LifeBalance Leave.
This leave providesour employees an opportunity to balance theirwork and personal lives without having to choose between the two.
We recognise theimportance of this balance and believe a healthier workforce is beneficial for business.If you would like to work for a values based company that does meaningful work for Australians and New Zealanders, then apply today!
We are growing, and we want you to grow with us!
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Unlock Your Customer Care Potential: Insight & Career Growth Guide
Real-time Customer Care Jobs Trends in Auckland, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Care in Auckland, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3090 jobs in New Zealand and 662 jobs in Auckland. This comprehensive analysis highlights market share and opportunities for professionals in Customer Care roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Molemap Nz Ltd. is currently hiring and seeking a Customer Care Coordinator Permanent to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Care Coordinator Permanent Jobs Auckland.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Molemap Nz Ltd. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Care Coordinator Permanent Jobs New Zealand varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Care Coordinator Permanent typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Care Coordinator Permanent interview at Molemap Nz Ltd., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Molemap Nz Ltd.'s products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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