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Customer Advisor (Part Time) Job Opening In Rotorua – Now Hiring Engineering New Zealand


Job description

Overview

Posted Tuesday, 30 September 2025 at 8:00 am | Expires Sunday, 19 October 2025 at 8:59 am

Te Kaunihera o ngā Roto o Rotorua | Rotorua Lakes Council is your platform for meaningful change.

With a team of over 400 staff, we're committed to forging a better tomorrow for the Rotorua community.

In the heart of this thriving city, you'll find yourself immersed in natural wonders and an active community atmosphere.

The council values collaboration with Te Arawa, our local iwi, and biculturalism at its core.

From the Rotorua Lakefront Redevelopment to hosting events, you'll play a vital role in shaping our city's future.

Kei ā koe te toki, kei ā koe te kuru, whaoa te anamata! You have the chisel, you have the mallet! Join us and carve the future today!

Responsibilities

  • Serve as the primary point of contact for all Council enquiries in the Contact Centre.

  • Provide superior customer service by solving problems and processing inquiries promptly.

  • Anticipate customer needs and deliver timely, high-quality services.

  • Communicate clearly and concisely, both verbally and in writing.

  • Build rapport with internal and external customers and relate to all types of people.

  • Utilize initiative, stay organized, and manage multiple tasks efficiently.

  • Work as part of a team to support council goals and service delivery.

Qualifications and Skills

  • Previous administration experience.

  • Exceptional customer service skills and a customer service ethic.

  • Strong computer skills and the ability to multi-task.

  • Excellent telephone manner and clear verbal communication.

  • Ability to use initiative and work effectively in a fast-paced environment.

  • Ability to build rapport with both internal and external customers.

  • Enthusiasm, calm under pressure, professional integrity, and a good sense of humour.

Role Details

This is a permanent, part-time role of 20 hours per week, based primarily in the Contact Centre.

Te Kaunihera o nga Roto o Rotorua (Rotorua Lakes Council) is committed to working in partnership with Te Arawa, our local iwi.

We aspire to be a bicultural organisation and value staff who speak te reo Māori, have an appreciation of Māori values, and a working knowledge of tikanga Māori.

Sound like you?

Click the Apply Now button below.

#J-18808-Ljbffr

Required Skill Profession

Customer Service


  • Job Details

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Unlock Your Customer Advisor Potential: Insight & Career Growth Guide


Real-time Customer Advisor Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Advisor in Rotorua, New Zealand, highlighting market share and opportunities for professionals in Customer Advisor roles.

4205 Jobs in New Zealand
4205
23 Jobs in Rotorua
23
Download Customer Advisor Jobs Trends in Rotorua and New Zealand

Are You Looking for Customer Advisor (Part Time) Job?

Great news! is currently hiring and seeking a Customer Advisor (Part Time) to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Engineering New Zealand adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying New Zealand laws and regulations

What Is the Average Salary Range for Customer Advisor (Part Time) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Rotorua. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Customer Advisor (Part Time) typically include Customer Service and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Customer Advisor (Part Time) Job Success

Engineering New Zealand interview tips for Customer Advisor (Part Time)

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Before the Interview:

Research: Learn about the Engineering New Zealand's mission, values, products, and the specific job requirements and get further information about

Other Openings

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Final Thought:

To prepare for your Customer Advisor (Part Time) interview at Engineering New Zealand, research the company, understand the job requirements, and practice common interview questions.

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