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Urgent! Customer Advisor (Fixed Term) Job Opening In Rotorua – Now Hiring Rotorua Lakes Council
Posted Tuesday, 30 September 2025 at 8:00 am | Expires Sunday, 19 October 2025 at 8:59 am
Your next adventure: Rotorua Lakes Council beckons!
Are you seeking an adventure that combines professional growth with community enrichment?
Look no further than Te Kaunihera o ngā Roto o Rotorua | Rotorua Lakes Council.
With a team of over 400 staff, we're the driving force behind iconic projects that define the Rotorua landscape – from the Sir Howard Morrison Centre to the Rotorua Lakefront Redevelopment.
Immerse yourself in the unique blend of nature and culture that Rotorua offers, with lakeside tranquility, world-class mountain biking, and captivating geothermal wonders.
Our commitment to biculturalism through collaboration with Te Arawa, our local iwi, is hugely important as is your appreciation for Māori values, te reo, and tikanga Māori.
Join us and embark on a journey where your passion meets purpose.
Whakarongo ki te Tūī e karanga mai ana, Tihei Mauriora e! Hear the call of the Tūī, Behold there is life!
12 MONTH FIXED-TERM AGREEMENT
Parental Leave and Employment Protection(Paid Parental Leave) Amendment Act 2002
If so, we are looking for a fun, confident and hard-working customer service professional to join our dynamic team who is that important first point of contact for all Council enquiries.
Your main goal will be to ensure clients receive superior customer service by solving problems and promptly processing inquiries.
You will be effective at anticipating the needs of customers and delivering timely and high quality services.
As this role is primarily based in the Contact Centre, clear and concise verbal communication skills are essential.
In addition, you will have previous administration experience and possess exceptional customer service skills, along with strong computer skills, the ability to multi-task, a fantastic telephone manner and a demonstrated use of initiative.
You'll be comfortable relating to all types of people and using your communication skills to build rapport with both internal and external customers.
Above all, you will have a customer service ethic that is second to none.
Additional qualities we are looking for include enthusiasm, the ability to remain calm under pressure, professional integrity and a good sense of humour!
This is a 12-month fixed-term role to cover an employee on parental leave.
Te Kaunihera o nga Roto o Rotorua (Rotorua Lakes Council) is committed to working in partnership with Te Arawa, our local iwi.
We aspire to being a bicultural organisation and we value staff who speak te reo Maori, have an appreciation of Maori values, and a working knowledge of tikanga Maori.
Sound like you?
Click the Apply Now button below.
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Unlock Your Customer Advisor Potential: Insight & Career Growth Guide
Real-time Customer Advisor Jobs Trends in Rotorua, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Advisor in Rotorua, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 4205 jobs in New Zealand and 23 jobs in Rotorua. This comprehensive analysis highlights market share and opportunities for professionals in Customer Advisor roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Rotorua Lakes Council is currently hiring and seeking a Customer Advisor (Fixed Term) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Advisor (Fixed Term) Jobs Rotorua.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Rotorua Lakes Council adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Advisor (Fixed Term) Jobs New Zealand varies, but the pay scale is rated "Standard" in Rotorua. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Advisor (Fixed Term) typically include Customer Service and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Advisor (Fixed Term), consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Advisor (Fixed Term) interview at Rotorua Lakes Council, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Rotorua Lakes Council's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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