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Customer Advisor (Fixed Term) Job Opening In Bay-of-plenty – Now Hiring Rotorua Lakes Council


Job description

Job Description
Posted Tuesday, 30 September **** at 8:00 am | Expires Sunday, 19 October **** at 8:59 am
Your next adventure: Rotorua Lakes Council beckons!
Are you seeking an adventure that combines professional growth with community enrichment?
Look no further than Te Kaunihera o nga Roto o Rotorua | Rotorua Lakes Council.
With a team of over 400 staff, we're the driving force behind iconic projects that define the Rotorua landscape – from the Sir Howard Morrison Centre to the Rotorua Lakefront Redevelopment.
Immerse yourself in the unique blend of nature and culture that Rotorua offers, with lakeside tranquility, world-class mountain biking, and captivating geothermal wonders.
Our commitment to biculturalism through collaboration with Te Arawa, our local iwi, is hugely important as is your appreciation for Maori values, te reo, and tikanga Maori.
Join us and embark on a journey where your passion meets purpose.
Whakarongo ki te Tui e karanga mai ana, Tihei Mauriora e!
Hear the call of the Tui, Behold there is life!
12 MONTH FIXED-TERM AGREEMENT
Parental Leave and Employment Protection(Paid Parental Leave) Amendment Act ****
Are you a Customer Service Superstar?
Do you thrive on engaging with customers and delivering exceptional service?
If so, we are looking for a fun, confident and hard-working customer service professional to join our dynamic team who is that important first point of contact for all Council enquiries.
Your main goal will be to ensure clients receive superior customer service by solving problems and promptly processing inquiries.
You will be effective at anticipating the needs of customers and delivering timely and high quality services.
As this role is primarily based in the Contact Centre, clear and concise verbal communication skills are essential.
In addition, you will have previous administration experience and possess exceptional customer service skills, along with strong computer skills, the ability to multi-task, a fantastic telephone manner and a demonstrated use of initiative.
You'll be comfortable relating to all types of people and using your communication skills to build rapport with both internal and external customers.
Above all, you will have a customer service ethic that is second to none.
Additional qualities we are looking for include enthusiasm, the ability to remain calm under pressure, professional integrity and a good sense of humour!
This is a 12-month fixed-term role to cover an employee on parental leave.
Te Kaunihera o nga Roto o Rotorua (Rotorua Lakes Council) is committed to working in partnership with Te Arawa, our local iwi.
We aspire to being a bicultural organisation and we value staff who speak te reo Maori, have an appreciation of Maori values, and a working knowledge of tikanga Maori.
Sound like you?
Click the Apply Now button below.
#J-*****-Ljbffr

Required Skill Profession

Other General


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Unlock Your Customer Advisor Potential: Insight & Career Growth Guide


Real-time Customer Advisor Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Advisor in Bay-of-plenty, New Zealand, highlighting market share and opportunities for professionals in Customer Advisor roles.

4205 Jobs in New Zealand
4205
89 Jobs in Bay-Of-Plenty
89
Download Customer Advisor Jobs Trends in Bay-Of-Plenty and New Zealand

Are You Looking for Customer Advisor (Fixed Term) Job?

Great news! is currently hiring and seeking a Customer Advisor (Fixed Term) to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Rotorua Lakes Council adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying New Zealand laws and regulations

What Is the Average Salary Range for Customer Advisor (Fixed Term) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Bay-of-plenty. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Advisor (Fixed Term)?

Key qualifications for Customer Advisor (Fixed Term) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Advisor (Fixed Term)?

To improve your chances of getting hired for Customer Advisor (Fixed Term), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Advisor (Fixed Term) Job Success

Rotorua Lakes Council interview tips for Customer Advisor (Fixed Term)

Here are some tips to help you prepare for and ace your Customer Advisor (Fixed Term) job interview:

Before the Interview:

Research: Learn about the Rotorua Lakes Council's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Advisor (Fixed Term) interview at Rotorua Lakes Council, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Rotorua Lakes Council's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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Setting up job alerts for Customer Advisor (Fixed Term) is easy with New Zealand Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!