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Urgent! Contingent Staff (Temporary), Scale (Academic Programmes Office) Job Opening In Queenstown – Now Hiring National University Of Singapore

Contingent Staff (Temporary), Scale (Academic Programmes Office)



Job description

Academic Programmes Officer – Academic Programmes Office
National University of Singapore – Queenstown
The School of Continuing and Lifelong Education (SCALE) offers programmes that support working adults, companies and youth with world-class continuing education.
Key Duties & Responsibilities
Support application and admissions processing for undergraduate, professional/continuing education programmes and modular/stackable courses.
Maintain and update a knowledge base/FAQs to provide consistent guidance on admissions, enrolment, funding, schedules and credential pathways.
Provide end-to-end support for APO-related events, including event logistics.
Draft learner notices and Electronic Direct Mailers (EDMs).
Serve as frontline contact for prospective and current learners via emails, walk-ins and phone.
Undertake other duties as assigned.
Qualifications
Minimum GCE 'O' Levels or equivalent.
Strong interpersonal skills, good verbal and written communication, positive work attitude.
Demonstrated ability to provide good customer service.
IT savvy with proficiency in MS Office.
Strong organisational skills and ability to manage multiple tasks and prioritise workload.
Collaborative team player, meticulous, thrives in fast-paced environment.
Able to commit to the entire duration of the assignment.
Any relevant work experience in customer service, administration, or similar field advantageous.
More Information
Location: Kent Ridge Campus
Organization: School of Continuing and Lifelong Education
Department: Academic Programmes Office
Employee Referral Eligible: No
Job Requisition ID: *****
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