Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Client Success Manager.
New Zealand Jobs Expertini

Urgent! Client Success Manager Job Opening In Auckland – Now Hiring Moomoo ANZ

Client Success Manager



Job description

About moomoo

Moomoo is a next-generation, all-in-one digital share trading and investment platform that integrates trading, market data, social networking, and advanced AI-powered technology.

It offers free online account opening and provides access to trading shares and ETFs across the AU, US, and HK markets.

Headquartered in Palo Alto, Silicon Valley, moomoo is a subsidiary of Futu Holdings Limited, a Nasdaq-listed fintech company headquartered in Hong Kong.

With offices in Hong Kong, Singapore, the United States, Japan, Canada, and Australia, Moomoo and its affiliated companies serve over 27 million users across more than 200 countries and regions.

About the Role

We are seeking a dedicated and results-driven Client Success Manager to join our team in Auckland, New Zealand , as part of the moomoo ANZ Client Success division.

In this role, you will act as the primary point of contact for our clients—ensuring satisfaction, driving product adoption, and achieving upsell targets.

You will develop strong client relationships, gather and relay valuable feedback, and collaborate closely with internal teams to deliver exceptional client experiences.

Key Responsibilities

  • Client Acquisition & Upsell
  • Identify potential client acquisition opportunities and build relationships with industry partners and channels.

  • Develop and implement strategies to monitor client portfolios and identify upsell opportunities.

  • Achieve defined KPIs related to client growth and product adoption.

  • Client Relationship Management & Retention
  • Serve as the primary contact for moomoo ANZ's priority clients in Auckland, maintaining strong, long-term relationships through regular engagement.

  • Proactively address client needs, concerns, and feedback to ensure high satisfaction and retention.

  • Resolve client issues efficiently, providing timely and professional support.

  • Conduct client training sessions to help users maximize the value of moomoo's products and services.

  • Internal Collaboration & Process Improvement
  • Conduct regular business reviews to assess performance, identify challenges, and explore growth opportunities.

  • Represent the client's voice internally by sharing feedback and insights to enhance product development and customer experience.

  • Collaborate with operations, trading desks, and marketing teams to ensure seamless service delivery.

Requirements

Your Skills & Experience

  • Tertiary qualification in Business, Commerce, Finance, or a related discipline.

  • 5+ years of experience in sales and relationship management within asset management, financial planning, or similar sectors.

  • Strong interpersonal and communication skills, with the ability to build trust and rapport with clients at all levels.

  • Excellent problem-solving and conflict-resolution abilities.

  • Proven capacity to manage multiple accounts and priorities in a fast-paced environment.

  • Self-motivated with a results-oriented mindset focused on client success and business outcomes.

  • Demonstrated experience working collaboratively in a team environment.

  • Proven ability to manage high-net-worth clients and professional relationships effectively.

  • Familiarity with share investing or superannuation is an advantage.

#J-18808-Ljbffr


Required Skill Profession

Sales Support



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Client Success Potential: Insight & Career Growth Guide


  • Real-time Client Success Jobs Trends in Auckland, New Zealand (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Client Success in Auckland, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1069 jobs in New Zealand and 138 jobs in Auckland. This comprehensive analysis highlights market share and opportunities for professionals in Client Success roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Client Success Manager Job?

    Great news! is currently hiring and seeking a Client Success Manager to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Moomoo ANZ adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying New Zealand laws and regulations
  • What Is the Average Salary Range for Client Success Manager Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Client Success Manager?

    Key qualifications for Client Success Manager typically include Sales Support and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Client Success Manager?

    To improve your chances of getting hired for Client Success Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Client Success Manager Job Success
    Moomoo ANZ interview tips for Client Success Manager

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Moomoo ANZ's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Client Success Manager interview at Moomoo ANZ, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Moomoo ANZ's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Client Success Manager Positions

    Setting up job alerts for Client Success Manager is easy with New Zealand Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!