Want something truly different to your traditional accounting firm?
We know that’s often said, but here, we genuinely mean it.
Our client helps NZ businesses thrive with clear, stress-free bookkeeping, combining expert knowledge, innovative systems, and genuine care for the people behind every business.
The Role
As Client Services Manager, you’ll be the go-to person ensuring every client has a seamless, positive experience.
From onboarding to ongoing support, you’ll be the trusted contact who keeps everything running smoothly behind the scenes.
- You’ll guide the offshore team, helping them deliver consistent, high-quality outcomes, and reviewing work
- This role is all about creating connection - building trust and showing clients they’re in safe, reliable hands
- Be a representation of the firm in business development, proactively supporting client proposals and onboarding
- Support system integration and be an advocate and driver for new technologies and efficiencies across the business
About You
- Experience in a NZ bookkeeping or Accounting (BAS) firm.
- You’re a whiz on Xero - with solid exposure and confidence navigating this
- You’re forward-thinking, curious about AI and technology, and always looking for ways to do things better
- You genuinely enjoy helping people and take pride in going the extra mile to deliver standout service
Why Join?
- Play a key role in shaping client experience and work closely with leadership to make a real impact.
- Excellent flexibility – a mix of WFH and a welcoming CBD Auckland office.
- Competitive salary + benefits, including an extra day off
- Be part of a business that truly values wellbeing - so you can show up as your best self for your team and clients
If you’re ready to step into a role that combines leadership, technology, and people, let’s have a confidential chat.
Emily de Rooy
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Download our 2025/2026 Public Practice Salary Guide :
Know someone great?
We offer a $600 referral voucher for successful NZ placements!
Why Work with Us?
- We have 15+ years of experience in the accounting field.
- We have job opportunities in New Zealand and Australia , and will connect you with highly experienced accounting recruiters.
- Most of our placements are not available through adverts .
- We offer career advice and manage your job search from end to end.
#TylerWrenAccounting #TylerWrenPublicPractice
Applicants must be an NZ Citizen, or be a NZ Resident / Open Work Visa
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