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Client Services / Hub Assistant Job Opening In Auckland – Now Hiring University Of Auckland

Client Services / Hub Assistant

    New Zealand Jobs Expertini Expertini › New Zealand › Jobs › Auckland › Other General › Client Services / Hub Assistant

Job description

Waipapa Taumata Rau | The University of AucklandThe University of Auckland is New Zealand's leading university.
With over **** academic and professional staff supporting over 46,000 students, we are one of NZ's largest employers.The University Library is committed to providing quality library and information services to support and enhance the teaching, learning, research, scholarship and creative work of the University.Job DescriptionTe Tumu Herenga | Libraries and Learning Services at the University of Auckland is seeking an enthusiastic and engaging person to join our team as Student Hub and Client Services Assistants based at the City Campus.Our team includes Student Hubs, Libraries and Information Commons.
We are responsible for providing high-quality, customer-focused services to all our customers within Te Tumu Herenga and the wider University community, enabling them to successfully negotiate across a wide range of critical tasks.
This includes connecting students to self-service options and referring them to specialist staff and services as required along all steps of the student journey.This is a full-time role and is based at the Davis Law Library, with the following hours and days of work:Monday, Tuesday, Wednesday – 12pm – 8pmSaturday / Sunday – 9am – 5pm37.5 hours per week.The salary range for this role is $54,405 - $58,000 per annum, prorated according to experience and qualifications.We are looking for candidates who understand that customer service is not a department, it is an attitude.
You should demonstrate strong communication, problem-solving, IT and customer service skills, and the ability to interact with people from various backgrounds.
Your passion for great customer service should be demonstrated in the pride you take in your work, and your ability to exercise good judgement when it comes to effectively identifying needs and resolving or escalating queries.To be successful in this role, you will display excellent communication skills, a helpful and supportive approach, excellent IT skills, and the ability to excel when working independently, and as part of a team.As we are a large and complex organisation, relevant experience in the tertiary sector will be considered favourably, or experience in a similarly complex environment.The University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities.
Auckland is frequently rated as one of the world's most liveable cities.The University is committed to providing an excellent working environment through the following:Flexible employment practices (including working from home and flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks' annual leaveIn addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services.Applications must be submitted online by the closing date of 24/10/25 to be considered.
Please include your cover letter and CV highlighting how you can meet the abovementioned skills and experiences.
We will only consider applicants with the current right to work in NZ.Please note that we may close the advert earlier if we find a suitable candidate.Please reach out to Brent Partner - (emailprotected) for a confidential conversation.
Please note we are happy to answer your questions, but we do not accept applications by email.Additional InformationEquityThe University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment.
For further information on services for Maori, Pacific, women, LGBTQI, iTakatapu, people with disabilities, parenting support, flexible work and other personal circumstances go to
#J-*****-Ljbffr

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Unlock Your Client Services Potential: Insight & Career Growth Guide


Real-time Client Services Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Client Services in Auckland, New Zealand, highlighting market share and opportunities for professionals in Client Services roles.

1980 Jobs in New Zealand
1980
471 Jobs in Auckland
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Download Client Services Jobs Trends in Auckland and New Zealand

Are You Looking for Client Services / Hub Assistant Job?

Great news! is currently hiring and seeking a Client Services / Hub Assistant to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at University Of Auckland adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying New Zealand laws and regulations

What Is the Average Salary Range for Client Services / Hub Assistant Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Client Services / Hub Assistant?

Key qualifications for Client Services / Hub Assistant typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Client Services / Hub Assistant Job Success

University Of Auckland interview tips for Client Services / Hub Assistant

Here are some tips to help you prepare for and ace your Client Services / Hub Assistant job interview:

Before the Interview:

Research: Learn about the University Of Auckland's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Client Services / Hub Assistant interview at University Of Auckland, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the University Of Auckland's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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