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Client Services Director Job Opening In Auckland – Now Hiring Robert Walters

Client Services Director

    New Zealand Jobs Expertini Expertini › New Zealand › Jobs › Auckland › Other General › Client Services Director

Job description

OverviewAsiaCiti Cook Islands, a distinguished member of the Asiaciti Trust Group, is seeking a Client Services Director to join their leadership team in the Cook Islands.
This senior-level opportunity places you at the heart of one of the Asia Pacific region's most respected international fiduciary service providers, renowned for its family ownership, deep-rooted expertise, and global reach.As a key figure within the local board, you will play an instrumental role in shaping client experiences, driving governance standards, and supporting the Managing Director in both strategic and hands-on capacities.
The position offers a unique blend of high-level influence and direct involvement, allowing you to make a tangible impact on both client outcomes and business growth.
What you'll doOversee fiduciary services for high-profile international clientele.Deliver comprehensive trust and corporate administration services to high-net-worth and ultra-high-net-worth clients.Serve as the primary contact for clients, managing complex trust and corporate structures with expert guidance.Drive business development through proactive engagement with referrers, intermediaries, and prospects; support marketing initiatives.Lead and mentor staff to meet company goals while ensuring excellence in client service and regulatory compliance.Oversee or coordinate the drafting of key documents such as trust deeds, letters of wishes, and resolutions.Ensure compliance in client onboarding, due diligence collection, transaction processing, and periodic file reviews.Maintain accurate client data within internal systems to support informed decision-making.Manage revenue-related activities, including invoicing, fee collection, and financial oversight.Support strategic planning and implementation at both local and group levels.Hold directorships or other corporate positions for group or client entities as required.
What you bringAt least 10 years' experience in fiduciary services, ideally within a trustee company, private bank, or accounting firm.Proven leadership skills and team development in a goal-driven environment.Expert knowledge of trust law, trust and corporate administration.Strong communication skills and cultural sensitivity to build global client relationships.A history of cultivating key business relationships with strategic engagement.A client-centric approach backed by a commitment to high service standards.Experience in family-owned, entrepreneurial environments.High integrity and discretion in handling confidential matters.Proficiency with client management systems and administrative tools.Excellent written and spoken English.A relevant professional qualification (e.g., STEP, accounting, law, or finance).
What sets this company apartAsiaCiti Trust Group stands out as one of Asia Pacific's leading international fiduciary service providers, with a long-standing heritage dating back over four decades.
Operations span Singapore, Hong Kong, Cook Islands, Nevis, New Zealand, Samoa and Panama, with additional presence in Dubai.
The group offers access to global markets while maintaining the warmth of a family-owned business.
Employees work alongside highly qualified professionals including chartered accountants, lawyers, and estate practitioners in an inclusive, collaborative environment.
Leadership supports professional growth through ongoing training and strives to promote work-life balance where possible.
What's nextIf you are ready to take on this rewarding executive opportunity where your expertise will be valued by colleagues and clients alike, explore this role further today.Apply today by clicking the link provided — your next career chapter awaits at AsiaCiti Cook Islands.Visa support and relocation costs are available for this role.
Application detailsRobert Walters endeavours to review all applications within five working days.
If you have not received correspondence in this timeframe, please contact Willy McBride at ***********.
Seniority levelDirectorEmployment typeFull-timeJob functionBusiness Development
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Unlock Your Client Services Potential: Insight & Career Growth Guide


Real-time Client Services Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Client Services in Auckland, New Zealand, highlighting market share and opportunities for professionals in Client Services roles.

1778 Jobs in New Zealand
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358 Jobs in Auckland
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Robert Walters adheres to the cultural norms as outlined by Expertini.

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7. Obeying New Zealand laws and regulations

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Robert Walters interview tips for Client Services Director

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