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Urgent! Client Account Lead Director Job Opening In Auckland – Now Hiring Accenture New Zealand

Client Account Lead Director



Job description

About The Role

We are looking for a Song Account Lead (L5) to oversee and grow our Financial Services client portfolio in New Zealand.

  • Driving growth by deepening client relationships and expanding Accenture Song’s impact across banking, insurance, and broader financial services.

  • Acting as a trusted advisor to C‑suite executives, shaping client strategies in customer experience, marketing transformation, and digital innovation.

  • Leading multidisciplinary teams to design and deliver experience‑led transformation programs that create measurable business outcomes.

  • Representing Song within Accenture and partnering with our Strategy, Technology, and Operations colleagues to bring the best of Accenture to our clients.

The role is suited to a strategic, client‑centric leader with proven experience in digital transformation, customer experience, and account growth at scale.

Key Responsibilities

  • Lead Accenture Song’s Financial Services account portfolio in New Zealand, with accountability for growth, client satisfaction, and profitability.

  • Build and maintain strong, trusted relationships with senior client stakeholders across retail, business, wealth, and institutional banking, as well as insurance.

  • Shape and oversee delivery of end‑to‑end experience transformation programs spanning design, marketing, commerce, technology, and content.

  • Originate and drive new opportunities by identifying client needs, developing go‑to‑market propositions, and managing complex sales pursuits.

  • Collaborate across Accenture’s ecosystem (Strategy & Consulting, Technology, Operations, and global alliances) to deliver integrated solutions.

  • Provide thought leadership in customer experience, digital marketing, and emerging technologies to influence client agendas.

  • Lead, inspire, and grow cross‑functional Song teams in New Zealand, fostering a high‑performance, inclusive, and innovative culture.

Qualifications & Experience

  • 10+ years’ experience in client leadership, account management, or business development within a management consulting, digital, or creative services environment.

  • Demonstrated success in leading large‑scale accounts and multidisciplinary teams at senior (C‑suite) level.

  • Deep understanding of Financial Services in New Zealand, ideally spanning banking (retail, commercial, wealth, institutional) and/or insurance.

  • Proven track record in digital transformation, customer experience design, marketing innovation, and growth strategy.

  • Strong commercial acumen with experience managing multi‑million‑dollar portfolios.

  • Exceptional communication, influencing, and relationship‑building skills with both business and technical stakeholders.

  • Passion for driving client growth, shaping strategy, and delivering impactful customer experiences.

  • Relevant tertiary qualifications in business, marketing, digital, or related fields.

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Required Skill Profession

Sales Management



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