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Business Improvement Data Analyst Job Opening In Auckland – Now Hiring Auckland Council


Job description

Our Analytics and Reporting team in the Data Services ropu is recruiting for a talented Business Improvement Data Analyst for a 12-month fixed-term contract.
This role is all about collaboration and project delivery—transforming data into insights that shape smarter decisions, guide change, and embed better ways of working.
A key focus will be supporting the Customer Experience and Digital Services department with CX improvement initiatives such as e-rates instalments, waste processes, and dog nuisance management.
You'll also oversee CX CSAT surveys, using Qualtrics and related tools to capture the right data and build meaningful dashboards.
From establishing current baselines to defining proposed changes and tracking future outcomes, this role makes a direct impact on how services are delivered across Tamaki Makaurau.
Key Responsibilities:
Undertake research and lead analysis to support business improvement and change initiatives.
Create innovative reports that track and communicate key strategic outcomes.
Translate data into actionable insights, clearly explaining implications and recommendations.
Design dashboards and contribute to special analytics projects that strengthen business performance.
Success in this position calls for mid-level expertise in analytics and reporting, with critical use of Power BI, SAP, Qualtrics, and other data tools to deliver actionable insights.
The role requires someone savvy consulting and communication skills—working alongside stakeholders across all levels of the organisation to explain findings, influence direction, and ensure improvement initiatives are effectively implemented and sustained.
Curiosity, innovation, and the ability to translate complexity into clear stories are key, along with strong relationship-building skills to support collaboration and delivery.
To be considered, candidates will bring:
3–5 years' experience in business analysis.
A tertiary qualification in business or computer science.
Expertise in using technology and data tools, including Power BI, for insights.
Solid experience in business planning, target setting, and measurement.
Proven knowledge of Agile methodologies and change management frameworks.
At Auckland Council, you will join a dynamic, supportive environment where your mahi (work) will directly impact the lives of over 1.7 million Aucklanders.
We offer flexible working conditions, a focus on well-being, and a culture of continuous improvement.
We are proud to be recognised for our commitment to diversity, equity and inclusion.
We are accredited by GenderTick, a signatory of the Pride Pledge.
These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive.
Together, we can create a Tamaki Makaurau we can all be proud of.
Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion.
If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.
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Required Skill Profession

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Unlock Your Business Improvement Potential: Insight & Career Growth Guide


Real-time Business Improvement Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Business Improvement in Auckland, New Zealand, highlighting market share and opportunities for professionals in Business Improvement roles.

3194 Jobs in New Zealand
3194
840 Jobs in Auckland
840
Download Business Improvement Jobs Trends in Auckland and New Zealand

Are You Looking for Business Improvement Data Analyst Job?

Great news! is currently hiring and seeking a Business Improvement Data Analyst to join their team. Feel free to download the job details.

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