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Business Analyst - It Operations (Cluster Office) Job Opening In Queenstown – Now Hiring Synapxe


Job description

OverviewThe Business Analyst's key role is to serve as a single point of contact for ensuring smooth operations of the IT systems used by the various business divisions.
This includes defining and developing technology renewal and refresh strategy with IT delivery teams and business divisions, requirements management, solution discovery, incident management, problem management, service management, risk management and relationship management to ensure smooth operations of the IT systems.ResponsibilitiesResponsible for the development and implementation of IT service operations plan, and to ensure successful introduction of IT solution across the system for effective monitoring and management.Lead in the development of maintenance plan to monitor and manage the maintenance of IT systems; ensuring operational KPIs and SLAs are met.Manage, document and report on performance against SLAs and where SLAs are not met, oversee and develop action plan to bring the performance on track.Lead in managing IT service requests, incident and problem management; guide and support the team in resolving escalations of issues or requests and to make decision as needed.Lead in the development, review and recommendation of policies, processes and SOPs appropriate for efficient and smooth running of IT systems to meet required compliance.Establish process, procedures and communications plan and execute the review of user access on IT systems in accordance to organization standard and policy.Lead and facilitate periodic summary status reports, service reviews and detailed reviews of root cause analysis findings of IT service management when applicable.Collaborate with Project Management Office and outsourced vendors on the successful transition of completed projects to maintenance phase.Support IT audits and entity-wide IT compliance activities and planning.Manage outsourced partners and service providers to ensure smooth operations of IT services.Participate in strategic and budgetary planning, prepare and administer work unit operating budget.Provide guidance and coaching to junior team members.QualificationsBachelor's or Master's degree in Computer Science/Engineering.3 to 8 years of IT and business or healthcare (added advantage) work experience; with 5-6 years in project management and implementations.Experience in engaging, facilitating and managing workgroup sessions.Ability to understand business operation, including their drivers for success, process and approaches and propose creative and practical solutions to address their business challenges.Excellent communication skills – both written and verbal.Able to communicate and articulate business objective and deliverables in a clear and concise manner to different target audience group.Able to effectively present the proposed solution to the stakeholders and business units.Able to rationalize processes and suggest improvements or workarounds.Able to influence others and move toward a common vision or goal.Establish and maintain strong relationships with stakeholders.Flair in problem solving and root cause identification skills.Possess strong analytical skills, including an understanding of business domain and financial resources.Able to engage in multiple initiatives simultaneously.
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Unlock Your Business Analyst Potential: Insight & Career Growth Guide


Real-time Business Analyst Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Business Analyst in Queenstown, New Zealand, highlighting market share and opportunities for professionals in Business Analyst roles.

5176 Jobs in New Zealand
5176
143 Jobs in Queenstown
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Are You Looking for Business Analyst It Operations (Cluster Office) Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Synapxe adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying New Zealand laws and regulations

What Is the Average Salary Range for Business Analyst It Operations (Cluster Office) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Queenstown. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Business Analyst It Operations (Cluster Office)?

Key qualifications for Business Analyst It Operations (Cluster Office) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Business Analyst It Operations (Cluster Office)?

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Interview Tips for Business Analyst It Operations (Cluster Office) Job Success

Synapxe interview tips for Business Analyst   It Operations (Cluster Office)

Here are some tips to help you prepare for and ace your Business Analyst It Operations (Cluster Office) job interview:

Before the Interview:

Research: Learn about the Synapxe's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Business Analyst It Operations (Cluster Office) interview at Synapxe, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Synapxe's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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