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Urgent! Business Analyst - It Operations (Cluster Office) Job Opening In Queenstown – Now Hiring Synapxe
OverviewThe Business Analyst's key role is to serve as a single point of contact for ensuring smooth operations of the IT systems used by the various business divisions.
This includes defining and developing technology renewal and refresh strategy with IT delivery teams and business divisions, requirements management, solution discovery, incident management, problem management, service management, risk management and relationship management to ensure smooth operations of the IT systems.ResponsibilitiesResponsible for the development and implementation of IT service operations plan, and to ensure successful introduction of IT solution across the system for effective monitoring and management.Lead in the development of maintenance plan to monitor and manage the maintenance of IT systems; ensuring operational KPIs and SLAs are met.Manage, document and report on performance against SLAs and where SLAs are not met, oversee and develop action plan to bring the performance on track.Lead in managing IT service requests, incident and problem management; guide and support the team in resolving escalations of issues or requests and to make decision as needed.Lead in the development, review and recommendation of policies, processes and SOPs appropriate for efficient and smooth running of IT systems to meet required compliance.Establish process, procedures and communications plan and execute the review of user access on IT systems in accordance to organization standard and policy.Lead and facilitate periodic summary status reports, service reviews and detailed reviews of root cause analysis findings of IT service management when applicable.Collaborate with Project Management Office and outsourced vendors on the successful transition of completed projects to maintenance phase.Support IT audits and entity-wide IT compliance activities and planning.Manage outsourced partners and service providers to ensure smooth operations of IT services.Participate in strategic and budgetary planning, prepare and administer work unit operating budget.Provide guidance and coaching to junior team members.QualificationsBachelor's or Master's degree in Computer Science/Engineering.3 to 8 years of IT and business or healthcare (added advantage) work experience; with 5-6 years in project management and implementations.Experience in engaging, facilitating and managing workgroup sessions.Ability to understand business operation, including their drivers for success, process and approaches and propose creative and practical solutions to address their business challenges.Excellent communication skills – both written and verbal.Able to communicate and articulate business objective and deliverables in a clear and concise manner to different target audience group.Able to effectively present the proposed solution to the stakeholders and business units.Able to rationalize processes and suggest improvements or workarounds.Able to influence others and move toward a common vision or goal.Establish and maintain strong relationships with stakeholders.Flair in problem solving and root cause identification skills.Possess strong analytical skills, including an understanding of business domain and financial resources.Able to engage in multiple initiatives simultaneously.
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Unlock Your Business Analyst Potential: Insight & Career Growth Guide
Real-time Business Analyst Jobs Trends in Queenstown, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Business Analyst in Queenstown, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 5175 jobs in New Zealand and 143 jobs in Queenstown. This comprehensive analysis highlights market share and opportunities for professionals in Business Analyst roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Synapxe is currently hiring and seeking a Business Analyst It Operations (Cluster Office) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Business Analyst It Operations (Cluster Office) Jobs Queenstown.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Synapxe adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Business Analyst It Operations (Cluster Office) Jobs New Zealand varies, but the pay scale is rated "Standard" in Queenstown. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Business Analyst It Operations (Cluster Office) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Business Analyst It Operations (Cluster Office), consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Business Analyst It Operations (Cluster Office) interview at Synapxe, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Synapxe's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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