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Urgent! Business Analyst - Business Improvement & Innovation Job Opening In Wellington – Now Hiring New Zealand Customs Service
Overview
Join a nationally significant project shaping the future of border management in Aotearoa.
Are you an experienced business analyst ready to support the discovery, design and delivery of a nationally significant regulatory change?
Join the New Zealand Customs Service and play a key role in delivering this initiative.
About the Role | Mo tenei turanga mahi
As Business Analyst, you will work on a variety of aspects of this significant regulatory change project.
You'll work in a dynamic, multi-stakeholder environment as part of a project team driving towards successful implementation.
Your Responsibilities Will Include
Engaging with internal and external stakeholders.
Providing high quality analysis of current state.
Documenting business requirements for the proposed changes.
Designing future state operating models.
Supporting stakeholders and the project team with delivery and embedding of the changes.
This is a fixed term contract for 12 months and you will report to the Manager, Business Improvement and Innovation.
The salary range for this role is $106,618 to $137,746.
About You | Ko wai koe
You are a skilled business analyst with an understanding of regulatory change.
You thrive in dynamic environments and excel at stakeholder engagement and coordination.
You'll Bring
A qualification or equivalent experience in business analysis.
Demonstrated experience in successfully delivering business improvement or service design solutions that deliver tangible benefits.
Experience with quantitative and qualitative data analysis, tools, methodologies, and presentation styles.
Experience in a wide range of technical and functional requirements gathering.
Strong problem-solving capability, including ability to collaboratively identify problems, and implement innovative solutions that align with strategic direction.
Excellent communication skills both verbally and written with the ability to communicate complex information to wide-ranging audiences at all levels, and able to translate technical concepts to a non-technical audience.
Experience designing and delivering regulatory change in a complex, multi-stakeholder environment would be highly desirable.
Why Join Us | Mahi ki te Mana Arai o Aotearoa
At Customs, we protect and promote New Zealand through world-class border management.
You'll be part of a collaborative, high-performing team committed to successfully delivering regulatory change that supports New Zealand's future border operations.
The role offers variety, challenge, and the chance to make a meaningful contribution to New Zealand's border and national security.
We value diversity, integrity, and a spirit of service.
We also encourage the use of Te Reo Maori and Tikanga in the workplace.
Working for Customs | Mahi ki te Mana Arai o Aotearoa
To work for the New Zealand Customs Service, you must be able to meet the following requirements:
Be a New Zealand Citizen or New Zealand Permanent Resident
Residing in New Zealand at the time of application
Have resided continuously in New Zealand for the last 5 years*
If you are a New Zealand Citizen or New Zealand Permanent Resident who has resided in New Zealand for the last 5 years but have been absent from New Zealand for periods of 6-9 months within the past five years, preferably in one or more of the following countries: either Australia, Canada, UK or the USA then you will be required to provide overseas Police certificates for these periods spent outside of New Zealand.
How to apply | Me pehea te whakauru
Please apply online - we cannot accept applications via email - you must apply using the link provided.
You'll be asked about your relevant skills and experience, and why you are interested in this role, however a cover letter is not required.
Shortlisted applicants will also complete a psychometric assessment.
Applications close on Sunday 5th October 2025 at 11pm.
The New Zealand Customs Service | Te Mana Arai o Aotearoa is a member of Diversity Works New Zealand and is committed to developing a diverse workforce and an inclusive workplace.
We provide equal employment opportunities and welcome applications from everyone who can meet the requirements of the role.
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Unlock Your Business Analyst Potential: Insight & Career Growth Guide
Real-time Business Analyst Jobs Trends in Wellington, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Business Analyst in Wellington, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 5175 jobs in New Zealand and 738 jobs in Wellington. This comprehensive analysis highlights market share and opportunities for professionals in Business Analyst roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! New Zealand Customs Service is currently hiring and seeking a Business Analyst Business Improvement & Innovation to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Business Analyst Business Improvement & Innovation Jobs Wellington.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at New Zealand Customs Service adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Business Analyst Business Improvement & Innovation Jobs New Zealand varies, but the pay scale is rated "Standard" in Wellington. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Business Analyst Business Improvement & Innovation typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Business Analyst Business Improvement & Innovation interview at New Zealand Customs Service, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the New Zealand Customs Service's products or services and be prepared to discuss how you can contribute to their success.
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