Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Broker Support Agent.
New Zealand Jobs Expertini

Urgent! Broker Support Agent Job Opening In Auckland – Now Hiring Programmed



Job description

  • Competitive pay - $25/hour
  • Career development - learn from the best in global logistics
  • Potential for permanent employment - prove yourself and secure a long-term role

Join a Global Leader as a Broker Support Agent - Launch Your Career in Logistics!
Location: Māngere
Employment Type: Temporary (with potential to go permanent)
Pay Rate: $25/hour

Are you ready to take your career to the next level with one of the world's most respected logistics companies?

Our client - a trusted name in global freight and customs solutions - is looking for a motivated Broker Support Agent to join their high-performing customs team.

In this role, you'll be part of the engine that keeps global trade moving, helping ensure goods clear borders smoothly and efficiently.

It's the perfect opportunity to gain hands-on experience with a global brand and open doors to a rewarding long-term career in logistics!

What You'll Do

  • Contact importers to collect information for customs clearance
  • Manage your own task queue and keep shipments moving
  • Liaise daily with customers, Customs, MPI, Medsafe, and other key agencies
  • Maintain accurate customer records and system updates
  • Handle both inbound/outbound calls and email communications
  • Assist with shipment preparation for inspection, x-ray, and documentation
  • Submit documents for customs lodgement

What's in It for You

  • Competitive pay - $25/hour
  • Career development - learn from the best in global logistics
  • Potential for permanent employment - prove yourself and secure a long-term role
  • Supportive, team-first culture
  • Convenient Māngere location - easy to access

Available Shifts

Choose the shift that suits your lifestyle:

  • Friday to Monday
  • Sunday to Thursday

(Shift times may vary slightly depending on operational needs.)

What We're Looking For

  • A team player who thrives in a fast-paced environment
  • Strong communicator - confident on the phone and via email
  • Detail-oriented with great time management skills
  • Able to handle multiple priorities and stay organised under pressure
  • Quick to learn new systems and processes
  • Reliable, focused, and motivated to meet deadlines

What You'll Need

  • Ability to pass a Drug & Alcohol screen and Ministry of Justice check
  • Valid New Zealand work rights

Ready to Start Your Journey?

Don't wait - apply now with your latest CV!
A cover letter is welcome but not required - we're excited to hear from you and help you take the next step in your logistics career.

Consultant

P-J.Saal@programmed.co.nz

Reference number: 210344686
Profession:Transport & LogisticsAdmin/Customer Service/Support

Company: PERSOL
Date posted: 12th Oct, 2025


Required Skill Profession

Information And Record Clerks



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Broker Support Potential: Insight & Career Growth Guide


  • Real-time Broker Support Jobs Trends in Auckland, New Zealand (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Broker Support in Auckland, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 4045 jobs in New Zealand and 645 jobs in Auckland. This comprehensive analysis highlights market share and opportunities for professionals in Broker Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Broker Support Agent Job?

    Great news! is currently hiring and seeking a Broker Support Agent to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Programmed adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying New Zealand laws and regulations
  • What Is the Average Salary Range for Broker Support Agent Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Broker Support Agent?

    Key qualifications for Broker Support Agent typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Broker Support Agent?

    To improve your chances of getting hired for Broker Support Agent, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Broker Support Agent Job Success
    Programmed interview tips for Broker Support Agent

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Programmed's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Broker Support Agent interview at Programmed, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Programmed's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Broker Support Agent Positions

    Setting up job alerts for Broker Support Agent is easy with New Zealand Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!