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Branch Manager Job Opening In Penrose – Now Hiring Smith And Smith


Job description

The Opportunity – Branch Manager at Smith&Smith® - Penrose Auckland

As a Branch Manager, you will build and lead a team of talented technicians and support staff to deliver excellence in customer service.

Your leadership will ensure that our operational and technical superiority shines through, providing an exceptional experience for every customer.

Through your inspiring guidance, you will foster a culture of exceptional customer service and employee engagement, enabling us to make a difference by solving people's problems with real care, always prioritising safety, well-being and quality.

In this role, you will be responsible for driving performance by effectively collaborating to oversee daily operations, achieve business results, and maintain consistently high standards with a team that is highly engaged.

You will promote health, safety, and well-being, creating a diverse, inclusive, and equitable culture where our people have opportunities to develop themselves and give back to our communities.

As a Branch Manager, you have the power to inspire your team to achieve great things and make a real difference in the lives of our customers.

  • Location: Smith&Smith Penrose ( 761 Great South Road
    Penrose Auckland 1061)
  • Hours: 40 hours Monday - Sunday
  • What we’re looking for:

  • A minimum of 3 years’ work experience as an auto glass technician, including repairs, replacement and ADAS recalibration.

    An equivalent time in an operational / customer-facing role in an auto glass business would also be considered.

  • Proven ability to translate complex problems into easily understandable instructions and actions 
  • Proven ability to effectively manage Health, Safety and Wellbeing in line with company policies and procedures.

  • Excels in delivering clear, concise communication, ensuring understanding and collaboration for successful outcomes.

  • Experience with building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.

  • Demonstrates the ability to leverage and apply business knowledge and market trends to sustainably drive the organization’s objectives forward 
  • Hold a clean full NZ driver's licence.
  • Must have complete, unrestricted rights to work in New Zealand
  • What we offer:

  • A supportive working environment where you’ll be working alongside a passionate team and making a difference with real care.
  • We offer a comprehensive wellness programme, including a free day-to-day health cover plan designed by Southern Cross to help you actively take care of your health and keep costs down.
  • A fantastic reward programme - earn vouchers and discounts across 70+ New Zealand businesses – Groceries, Fashion, Health/Beauty, Home/Garden, Entertainment, Travel/Holiday.
  • We offer a yearly $200 wellbeing fund to support the cost of a variety of activities or initiatives that help to improve or promote your Wellbeing in some aspect, these include but is not constricted to: Medical/Health related costs, Gym/Team fees, Immunisation/flu shots, Self-development classes, Sports equipment, Dietician, Opticians, Spa Day Visits.
  • A days paid leave in your birthday month.
  • We offer our new parents 10 days paid leave to spend time attending appointments or just take time out to bond as a new family.
  • We allow time for you to go out and support your community with a day’s leave to contribute to your community is some small way.

  • We also offer development opportunities for your career.
  • Being part of the Belron group brings its bonuses as you can access jobs not just locally but internationally as well.
  • About us – Belron New Zealand (Smith&Smith®, Laser® and Exceed)

    Belron® is the world's leading vehicle glass repair and replacement group, operating in 40 countries across 6 continents, and home to 26000 employees.

    Our New Zealand operations consist of three well-respected brands in the market being Smith&Smith®, Laser® and Exceed.

    Smith&Smith® is New Zealand’s leading Automotive Vehicle Glass Repair and Replacement specialist; Laser is New Zealand’s leading Plumbing and Electrical brand and Exceed is a leader in repairing door and window hardware.

    At Belron New Zealand, you’ll be joining a whānau where diversity, equity and inclusion are at the core of who we are.

    We believe in recognising and rewarding the contributions of our team members, offering competitive pay rates, comprehensive benefits, and ongoing opportunities for development.

    We also take our role in society seriously and are proud to have been awarded a Gold 2023 EcoVadis Sustainability Rating for the past seven years – putting us in the top 5% of global companies rated by EcoVadis for our social, environmental, and ethical performance.

    If you’re interested in learning more or want to apply for the role, click Apply Now.

    Required Skill Profession

    Top Executives


    • Job Details

    Unlock Your Branch Manager Potential: Insight & Career Growth Guide


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    Are You Looking for Branch Manager Job?

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Smith And Smith adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying New Zealand laws and regulations

    What Is the Average Salary Range for Branch Manager Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Penrose. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Branch Manager?

    Key qualifications for Branch Manager typically include Top Executives and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Branch Manager Job Success

    Smith And Smith interview tips for Branch Manager

    Here are some tips to help you prepare for and ace your Branch Manager job interview:

    Before the Interview:

    Research: Learn about the Smith And Smith's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

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    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

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    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

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    Final Thought:

    To prepare for your Branch Manager interview at Smith And Smith, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Smith And Smith's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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