Branch Controller

Job description

Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talented Branch Controller to join our team in Queenstown
Join Our Mission at Takealot Fulfilment Solutions | We Are TFS
Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence.
We deliver 30+ million orders annually, empowering businesses and driving economic growth.
Who We're Looking For
Innovative, ambitious individuals ready to shape the future of e-commerce logistics.
At TFS, Uniquely You meets Powerfully Us, where your individuality strengthens our collective mission.
At TFS, your growth is our growth.
You'll be joining a team powered by Takealot Group's core values.
Job Purpose
The Outbound Supervisor will be responsible for all stock movements out of the hub.
Reporting Manager
This position reports to the Hub Manager
Your responsibilities can include
Operational Duties
Must be able and willing to work shifts.
Ensure that all dispatches are correctly scanned out of the hub.
Ensure that all dispatches are visually inspected for defects.
Ensure that all outbound vehicles are loaded and released timeously.
Ensure that dispatch documentation is checked, signed and copies distributed and filledaccordingly.
Ensure that all receipts are correctly scanned into the hub.
Ensure that all receipts are visually inspected for defects.
Ensure that all inbound vehicles are off-loaded and released timeously.
Ensure that receiving documentation is checked, signed and copies distributed and filled accordingly.
Ensure that all staff comply with SOP's.
Address all deviations.
Complete and report on all KPI measures and provide reasons for deviations.
Ensure that all equipment under your control is used correctly and stowed away safely.
Capture and calculate overtime accurately and ensure submission deadlines are met without error.
Ensure that the attendance register/biometric data is accurate and to resolve any queries.
Assist staff with administrative and operational requests.
Manage PPE and stationary requirements effectively.
Ensure that all staff is using the correct PPE for the task being performed.
Ensure that operational areas are kept clean.
Ensure that products are stowed correctly, safely and neatly.
Ensure that all returns are processed correctly and staged for outbound.
Cost Management
Control of expenditure and flexing of costs in line with volume fluctuations.
Manage daily staff and overtime efficiently to ensure labour costs are controlled.
Ensure that all procurement is done in a controlled and managed way.
Ensure that resource productivity is measured and reported to eliminate waste.
Reporting & Admin
All administrative documentation is labelled and filed as per procedures.
All daily, weekly and monthly reports/ meeting minutes are up to date.
KPI reports sent out timeously on a daily basis and are posted on notice boards.
Extract's data and generates reports which will assist in performance tracking and decision making.
People Management
Ensure that all staff are at work and attendance is 100%.
Train and supervise employees to carry out the functions under their control.
All overtime and acting allowance must be approved before work is done.
Measure and manage staff through formal staff appraisals, development, coaching and disciplinary procedures.
Assert and drive accountability in all levels of staff.
Supervising resources to be effective and efficient at lowest cost and according to changing needs.
SHE, Risk, Quality & 5SDuties
Ensure 5S standards are maintained.
Conduct daily and weekly 5S audits.
Identify, correct deviations.
Ensure health and safety standards are maintained and issues reported timeously.
Assist in ensuring the facility complies to COVID19 protocols.
Align with the Quality Management System and help to continually improve processes.
Qualifications and experience
Minimum of Grade 12
Tertiary qualification preferred
Attributes required
Self-starter with high energy levels.
Solutions-oriented, can-do attitude; self-motivated.
Strong organizational & prioritization skills.
Attention to detail.
Ability to interact with internal & external stakeholders at all levels.
Comfortable with change and excellent team player.
Comfortable with learning and adapting to new systems.
Be able to work in a pressured environment.
Be able to complete tasks quickly & efficiently.
Be willing to go the extra mile.
A structured and disciplined management styleAbility to motivate and inspire others.
Computer literacy (excel, word, PowerPoint)
Experience in directly and indirectly managing people to deliver continuous improvement.
Be part of the extraordinary.
Be part of TFS.
Why Join TFS
Purpose-driven impact: Transform lives through logistics innovation
Advanced technology: Work with cutting-edge systems in a fast-paced environment
Career growth: Thrive in an agile space that champions continuous improvement
Inclusive culture: Your unique perspective drives extraordinary results
A culture that celebrates individual uniqueness while championing the strength of togetherness.
Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.
Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer.
Applicants from previously disadvantaged groups and people with disabilities will be given preference.
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Required Skill Profession

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