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Urgent! Associate Consultant Job Opening In Auckland – Now Hiring Infosys
About UsInfosys is a global leader in next-generation digital services and consulting.
We enable clients in more than 56 countries to navigate their digital transformation.
With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.
We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change.
We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight.
Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.Visit to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.Short Description: Looking for Business Service Desk AnalystLocation: Auckland/Christchurch, New ZealandResponsibilitiesProvide technical support to Customer employees, partners, and vendorsHandle inbound customer calls, tickets, emails, and proactive alerts with a focus on first-contact resolutionResolve *****% of interactions within the team without escalationPerform time-critical functions such as BCP activations and retail store supportProvide comprehensive support across Corporate, Enterprise, and Government servicesHandle diverse customer environments, applications, and support processesCollaborate with Major Incident Managers (MIMs) for P1/P2 incidentsSupport a wide range of products including:Networking (WAN, SDWAN, Fibre, 4G/5G, Firewalls)Devices: Fortinet, Meraki, CiscoMobile: IoT, Cloud Phone, Mobile ExtensionVoice: Cloudphone, Voice Connect, Webex, Genesys CloudSkills / Competencies / ExperienceESSENTIALCustomer-centric mindset with a proactive approach to problem-solvingAbility to work independently and collaboratively in a 24/7 environmentHigh attention to detail and commitment to service excellencePREFERRED4 to 6 years in a technical service desk or NOC roleCertifications in networking (e.g., CCNA, SDWAN), Microsoft, or ITIL are advantageousExperience supporting enterprise environments and working with ticketing systemsStrong documentation and communication skillsOperate at a Level 2 support capabilityStrong troubleshooting skills across Telco and IT domainsAbility to engage in technical conversations with enterprise-level customersExperience working with vendors for advanced issue resolutionResponsible for maintaining high first-contact resolution rates across our Corporate, Internal, and After-Hours Service Desk functionsExcellent communication skills, and the ability to work independently in a fast-paced, customer-focused environmentNetworking: TCP/IP, DNS, DHCP, VLANs, BGP, OSPF, MPLS, VPNs; Cisco, Juniper routers and switches; SD-WAN platforms (e.g., Cisco Viptela, Fortinet), Voice, MobileData Connectivity: Enterprise internet, Fiber, copper, and wireless last-mile technologiesITSM tool- ServiceNowAdditional SkillsHybrid Work environment8x7 shift-based support, weekend and holiday support on requirement basisExcellent customer interfacing skillsExcellent written and verbal communication skillsStrong attention to detail and outstanding analytical and problem-solving skillsInfosys ANZ: Check out why you should join InfosysDisability and RecruitmentAt Infosys, we recognize that everyone has individual requirements.
If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email ****** or call **************.
Alternatively, you can include your preferred method of communication in email, and someone will be in touch.Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors.
In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile.
All recruitment activity must be coordinated through the Talent Acquisition department.
All aspects of employment at Infosys are based on merit, competence and performance.
We are committed to embracing diversity and creating an inclusive environment for all employees.
Infosys is proud to be an equal opportunity employer.Location & Role DetailsCountry: New ZealandState / Region / Province: AucklandWork Location: AucklandInterest Group: Infosys LimitedCompany: Infy NewZealandRole Designation: ****BASCON Associate Consultant
#J-*****-Ljbffr
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Unlock Your Associate Consultant Potential: Insight & Career Growth Guide
Real-time Associate Consultant Jobs Trends in Auckland, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Associate Consultant in Auckland, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 4981 jobs in New Zealand and 1134 jobs in Auckland. This comprehensive analysis highlights market share and opportunities for professionals in Associate Consultant roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Infosys is currently hiring and seeking a Associate Consultant to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Associate Consultant Jobs Auckland.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Infosys adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Associate Consultant Jobs New Zealand varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Associate Consultant typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Associate Consultant, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Associate Consultant interview at Infosys, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Infosys's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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