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Assistant Lead Analyst - Application support (P.O.D) Job Opening In Queenstown – Now Hiring Synapxe


Job description

Role & Responsibilities

Provide level 2 application support, liaise with level 1, level 3 and other support teams to resolve issues, defects and user queries within defined SLA

Log and track incidents, service requests and change requests via ITSM tools

Lead and coordinate with support teams for application maintenance activities such as monthly maintenance, application patching, security fixes, upgrades and hotfix deployments

Prepare, update and maintain project documentation and work processes/SOPs

Identify opportunities to automate manual processes and improve user experience

Work with procurement team and vendors to procure software and services

Provide 24/7 primary application maintenance and support

Requirements

4–10 years experience in IT industry, inclusive of minimum 2 years experience in IT application support and operations.

Experience supporting mobile applications, web-based applications and complex integrated applications.

Good understanding of IT technologies, methodologies and processes including SDLC and Agile.

Strong problem-solving skills, analytical skills and ability to work independently.

Excellent communication and interpersonal skills.

Good track record in managing business users and working with technical support teams.

Experience in healthcare industry is an added advantage.

Degree/Diploma in Information Technology, Computer Science or equivalent.

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Required Skill Profession

Database, Analytics & Bi, Technical Support & Administration


  • Job Details

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Unlock Your Assistant Lead Potential: Insight & Career Growth Guide


Real-time Assistant Lead Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Assistant Lead in Queenstown, New Zealand, highlighting market share and opportunities for professionals in Assistant Lead roles.

7865 Jobs in New Zealand
7865
504 Jobs in Queenstown
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Download Assistant Lead Jobs Trends in Queenstown and New Zealand

Are You Looking for Assistant Lead Analyst Application support (P.O.D) Job?

Great news! is currently hiring and seeking a Assistant Lead Analyst Application support (P.O.D) to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Synapxe adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying New Zealand laws and regulations

What Is the Average Salary Range for Assistant Lead Analyst Application support (P.O.D) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Queenstown. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Assistant Lead Analyst Application support (P.O.D)?

Key qualifications for Assistant Lead Analyst Application support (P.O.D) typically include Database, Analytics & Bi, Technical Support & Administration and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Assistant Lead Analyst Application support (P.O.D) Job Success

Synapxe interview tips for Assistant Lead Analyst   Application support (P.O.D)

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Before the Interview:

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Other Openings

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Final Thought:

To prepare for your Assistant Lead Analyst Application support (P.O.D) interview at Synapxe, research the company, understand the job requirements, and practice common interview questions.

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