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Assistant Front Office Manager Job Opening In New Zealand, New Zealand – Now Hiring Rosewood Kauri Cliffs

Assistant Front Office Manager

    New Zealand Jobs Expertini Expertini › New Zealand › Jobs › Other Management Occupations › Assistant Front Office Manager

Job description

Job Description













Discover Your Calling – Join Us at Rosewood Kauri Cliffs

At Rosewood Kauri Cliffs, we do not just offer jobs, we offer a place to thrive, grow, and leave your mark.

Rich in history and culture, nestled along Northland’s breathtaking coastline and framed by native forest and three private beaches, our tranquil retreat is a sanctuary where relationship hospitality comes to life

As part of the Rosewood Hotels & Resorts collection, we are a collective of creative minds driven by purpose and united by The Calling – our instinct to enrich lives through genuine connections and extraordinary moments.

If that speaks to you, we would love to meet you.

About the role: 

Reporting to the Front Office Manager, the Assistant Front Office Manager is responsible for overseeing the Front Office Agents and, in doing so, ensures a great working culture and client satisfaction of the highest level.

Additionally:  

  • Being responsible for the daily running of the Front Office department in the absence of the Front Office Manager

  • Working closely with the Front Office Manager on recruitment, mentoring and training the Front Office team 

  • Meeting with and assisting guests, ensuring a unique and memorable experience 

  • Monitoring and responding to guest feedback 

  • Liaising with the accounts team regarding invoices and payments

  • Ensuring checklists are completed and signed at the end of each shift

  • Ensuring all departments are kept up to date on reservations and guest requirements.  

About you: 

The successful candidate must be passionate, well presented, possess strong communication skills (verbal and written) and most importantly, will go above and beyond the call of duty to deliver a true luxury experience for our guests.  

  • Minimum 2 years experience working in a luxury brand 

  • A superior working knowledge of Opera Cloud or other Hospitality Management Systems  

  • Experience managing guest itineraries and complaints 

  • Excellent communication skills (for inter-departmental coordination, ensuring a seamless guest experience) 

  • Experience of training and leading front office teams 

  • A winning smile and the ability to surprise and delight our guests! 

This is a unique role and one that differs greatly from a typical hotel or resort Front Office role.

High energy levels, attention to detail and exceptional communication skills are critical to your success. 

What we offer:

At Rosewood Kauri Cliffs we believe in fostering a culture of learning and development, providing you with the resources to thrive in your career.

We offer a competitive hourly rate of between $28.50 and $31.00, depending on experience, for a minimum of 30 hours per week.

You may be expected to work up to 55 hours per week in our peak season.

You will have access to our Staff Perks Programme with a wide range of discounts and deals with our suppliers and partners, daily travel allowance and up to 12 free nights at Rosewood properties globally.

If you wish to apply for this role and have the attributes above, we would love to hear from you.













  • Job Details

Unlock Your Assistant Front Potential: Insight & Career Growth Guide


Real-time Assistant Front Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Assistant Front in New Zealand, New Zealand, highlighting market share and opportunities for professionals in Assistant Front roles.

5721 Jobs in New Zealand
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Are You Looking for Assistant Front Office Manager Job?

Great news! is currently hiring and seeking a Assistant Front Office Manager to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Rosewood Kauri Cliffs adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying New Zealand laws and regulations

What Is the Average Salary Range for Assistant Front Office Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in New Zealand. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Assistant Front Office Manager?

Key qualifications for Assistant Front Office Manager typically include Other Management Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Assistant Front Office Manager Job Success

Rosewood Kauri Cliffs interview tips for Assistant Front Office Manager

Here are some tips to help you prepare for and ace your Assistant Front Office Manager job interview:

Before the Interview:

Research: Learn about the Rosewood Kauri Cliffs's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Assistant Front Office Manager interview at Rosewood Kauri Cliffs, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Rosewood Kauri Cliffs's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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