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Urgent! App/Cloud Support Analyst Job Opening In Queenstown – Now Hiring Accenture



Job description

Date: 10 hours ago Area: Queenstown, Central Contract: Full time Local Technology Services –Analyst / Application/Cloud Support Analyst

Education:

Minimum diploma in Information Technology or related

Skills/Experience Required

  • Minimum 5 years’ experience in hardware, software support and network operations.

  • Experience in design & implementation of Audio & Video (AV) for remote office buildouts / relocations.

  • Experience in implementation, administration and troubleshooting network infrastructure devices – Cisco / Aruba Platform.

  • Experience in implementation of network infrastructure for remote office buildouts / relocations.

  • Proven hands-on network engineering experience

  • Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) and OSI or TCP/IP model

  • Hands-on experience with monitoring, network diagnostic and network analytics tools

  • Monitor performance and ensure system availability and reliability

  • Monitor system resource utilization, trending, and capacity planning

  • Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure

  • Liaise with Global Network team and vendors for troubleshooting and resolution on network related problems

  • Scheduling and Implementing of Next-Gen network solutions and/or improving the efficiency of current networks

  • Installing, configuring, upgrading and supporting network equipment including routers, proxy servers, switches, WAN accelerators, IDS & Firewalls to maximize network efficiency and security

  • Performing network maintenance and system upgrades including service packs, patches, hot fixes and security configurations

  • Operate and support AV, video conferencing devices and digital content delivery solutions eg.

    Cisco Room Kit, Microsoft Surface Hub.

  • Good working and troubleshooting knowledge of Windows 11, Mac OS, Office 365 and Windows Server OS & Deployment Services

  • Possess an analytical mind, with an ability to learn new technologies quickly

  • Good time management skills

  • Ability to follow and implement processes

  • Strong documentation skills

  • Strong verbal and written communication skills.

  • Team player and ability to work independently.

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Required Skill Profession

Risk Management & Quantitative Analysis



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