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Urgent! Advanced On-Site Technician Job Opening In Waikato – Now Hiring Fujitsu
About The Job: Advanced On-site TechnicianWe are Fujitsu, a global leader in technology and business solutions dedicated to transforming organizations and the world around us.
We leverage innovation and expertise to contribute to the growth of society and our customers.About The RoleThe Advanced On-site Technician provides technical support as part of service delivery and project deployment, including installation, troubleshooting, problem resolution, and maintenance.
The role involves responding to customer inquiries about operation and malfunctions, advising on preventative maintenance, and configuration adjustments to enhance product performance and customer satisfaction.
The technician may be mobile or based onsite at a customer building or campus.Support desktop, infrastructure, and services across multiple technology streams including hardware, OS, software, networks, servers, and printers.Respond to and resolve incidents and service requests within agreed SLAs, following Fujitsu breach reporting processes for any SLA failures.Manage asset refresh, relocation, deployment, and decommissioning, maintaining data integrity within the CMDB.Maintain and housekeep customer physical infrastructure, including desktop equipment, peripherals, telephony, print devices, and audio/visual conferencing equipment.Manage customer expectations by providing timely updates and notifications of delays.Log and maintain all customer interactions and activities in the client ITSM tool.Escalate operational issues promptly.Accurately record and submit all timesheets and project efforts as per company requirements.Complete all required training on time.Follow WHS practices, instructions, and policies set by Fujitsu and the customer.Perform other work as assigned by team leader or management.About YouExperience troubleshooting and maintaining PCs in a Windows environment.Experience with end-user technology support, including Windows XP and Windows 7 (advantage).
Strong customer-focused approach.Proven experience with desktop management tools.Experience troubleshooting desktops, laptops, smart devices, and printers.Experience resolving software conflicts and performance issues.Proficiency with desktop diagnostic tools and incident management tools.Knowledge of problem management practices used by desktop teams.Basic understanding of the ITIL framework.Relevant tertiary qualification or certification in the IT industry.Ability to work independently with minimal supervision.Why Fujitsu?
We value diversity, inclusion, and fairness, fostering an environment where everyone can bring their full selves to work.
We offer tailored career paths, reward programs, flexible work arrangements, and more.
Our values of aspiration, trust, and empathy guide us daily.We encourage applications from diverse backgrounds, including women, gender-diverse individuals, Indigenous peoples, LGBTI+ community, people with disabilities, and veterans.
If you don't meet every requirement, we still encourage you to apply—our focus is on potential and alignment with our values.
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Unlock Your Advanced On Potential: Insight & Career Growth Guide
Real-time Advanced On Jobs Trends in Waikato, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Advanced On in Waikato, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 569 jobs in New Zealand and 14 jobs in Waikato. This comprehensive analysis highlights market share and opportunities for professionals in Advanced On roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Fujitsu is currently hiring and seeking a Advanced On Site Technician to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Advanced On Site Technician Jobs Waikato.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Fujitsu adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Advanced On Site Technician Jobs New Zealand varies, but the pay scale is rated "Standard" in Waikato. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Advanced On Site Technician typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Advanced On Site Technician interview at Fujitsu, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Fujitsu's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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