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Administration - Customer Service Support Job Opening In Auckland – Now Hiring Laser® Group Nz


Job description

Overview
Laser Plumbing and Electrical currently has over 250 members and has evolved to become the leading electrical and plumbing contracting network across New Zealand and Australia.
From our commitment to our members, matched with our commitments to our customers and our community – we're dedicated to upholding our 'Totally Dependable' service guarantee.
We're looking for a service administration extraordinaire to take a newly created role as our next Customer Service Support.
In this role, you'll be responsible for delivering on operational processes related to Customer and Member queries, including job scheduling and management, accurate reporting, monitoring and adherence to health and safety best practices.
You'll play a key role in the delivery of several Laser Group Services projects, with a focus on providing great customer outcomes.
You'll regularly engage with the Laser Members, Customers, and the Commercial Team to provide project administration support.
Responsibilities
Deliver on operational processes related to Customer and Member queries, including job scheduling and management, accurate reporting, monitoring and adherence to health and safety best practices.
Engage with Laser Members, Customers, and the Commercial Team to provide project administration support for Laser Group Services projects.
Qualifications
Relevant experience in an administration, project administration or customer services role.
Trade industry experience would be a huge advantage.
Be process-driven and proactive.
Excellent oral and written communication skills with an interpersonal style.
Excellent attention to detail, organisational and time management skills.
Be confident and resilient in approach with internal and external teams.
High level of computer literacy including MS Office.
Previous experience with simPRO job management software would be an advantage.
Strong knowledge of New Zealand Health & Safety practices.
Location and Hours
This is a full-time role (Monday to Friday 8:30 am – 5:30 pm) with the flexibility to start earlier if and when required.
This role is based from our Head Office in Avondale, Auckland.
Benefits
Competitive remuneration package
Convenient office location – close to motorway access and local amenities
Off-street parking
Additional Information
This is a great opportunity for you to showcase your excellent administration skills and be a part of a reputable team.
Ready to start something new?
Click 'Apply' today.
Please note: To be eligible, you must already reside in New Zealand and have the legal right to work here.
#J-*****-Ljbffr

Required Skill Profession

Other General


  • Job Details

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Unlock Your Administration Customer Potential: Insight & Career Growth Guide


Real-time Administration Customer Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Administration Customer in Auckland, New Zealand, highlighting market share and opportunities for professionals in Administration Customer roles.

2414 Jobs in New Zealand
2414
526 Jobs in Auckland
526
Download Administration Customer Jobs Trends in Auckland and New Zealand

Are You Looking for Administration Customer Service Support Job?

Great news! is currently hiring and seeking a Administration Customer Service Support to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Laser® Group Nz adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying New Zealand laws and regulations

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Laser® Group Nz interview tips for Administration   Customer Service Support

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