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Urgent! Account Manager- Tenderlink- Hybrid Job Opening In New Plymouth – Now Hiring Experian
Job Description
TenderLink is recognised as the market leading provider of tender notification services and online tendering technology throughout Australasia.
We are looking for a Business Development Manager (TBC) to join our team.
You will manage and grow client relationships, driving revenue growth and the growth of our subscription base.
You will work in close coordination with other team members, such as Client Service Representatives, Customer Support & Finance, to provide customer experience for all subscribers, offering a level of customer service which ensures satisfaction and subscription renewal.
What you'll need to bring to the role & Experian
Work that matters - What you'll be doing
Client Retention
Meeting and exceeding revenue and client retention targets - Proactively engage with your clients using the insights and data available to you to enhance the client experience and reduce churn - Overcome and negotiate client objections during the renewal period and with clients who communicate their decision to cancel their subscription.
Relationship Management
Develop and implement strategic account plans to drive growth and maximise client value - Answer incoming client phone calls and email queries - Contact clients who have failed to make payment for their subscription - Analyse client feedback and contribute suggestions for improving processes and product development - Identify and pursue upselling and cross-selling opportunities within your account portfolio.
Client Onboarding
Ensure our new clients experience a seamless onboarding process from the online shopping cart, providing training via Teams where necessary - Provide a smooth transition from subscription activation to on-going customer support and renewal.
More about you
· You will have experience with customer success.
· Experience establishing communication and engagement with prospects
· Ability to take initiative to elicit user needs, problem solve client issues and make decisions to effect positive customer outcomes.
· Collaborative team player with the ability to work cross-functionally, to provide high levels of customer support.
Benefits/Perks:
Our uniqueness is that we celebrate yours.
Experian's culture and people are important differentiators.
We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering...
the list goes on.
Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few.
Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer.
Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success.
Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age.
If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
#LI-Hybrid
This is a hybrid remote/in-office role.
Experian Careers - Creating a better tomorrow together
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Unlock Your Account Manager Potential: Insight & Career Growth Guide
Real-time Account Manager Jobs Trends in New Plymouth, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Account Manager in New Plymouth, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 14591 jobs in New Zealand and 505 jobs in New Plymouth. This comprehensive analysis highlights market share and opportunities for professionals in Account Manager roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Experian is currently hiring and seeking a Account Manager Tenderlink Hybrid to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Account Manager Tenderlink Hybrid Jobs New Plymouth.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Experian adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Account Manager Tenderlink Hybrid Jobs New Zealand varies, but the pay scale is rated "Standard" in New Plymouth. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Account Manager Tenderlink Hybrid typically include Advertising, Marketing, Promotions, Public Relations, And Sales Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Account Manager Tenderlink Hybrid interview at Experian, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Experian's products or services and be prepared to discuss how you can contribute to their success.
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